My cabin luggage was taken at the gate and checked into the hold, despite being accepted in my first long-haul sector and being included in my ticket price. It affected long haul passengers some charged felt low-cost carrier”, hardly what you expect from a full-service airline.
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Lufthansa
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
1
In Flight Entertainment
1
Baggage Handling
5
Check-in Process
2
Meals and Beverages
1
