China Eastern review by Tam Fook Guan

I hereby would like to compliment check in associate 陈逸轩for her excellent service at Tianhe International Airport. I was given wrong passport number on my ticketing at trip.com. She gave me hot line to call but not reply. She act tactful and proactively to amend my particular lucky it successful. She noticed my mom with a rollator and she guide us to proceed to the care counter for preparing necessary requirements. The whole process only took 10 minutes to complete. Bravo Ms Chen. I would like to compliment MU2566 and FM861 cabin crew for their gracious, warm and efficient service.