Passenger Review

Air Serbia review by AviousAudio

2 / 10

05 December, 2025 by AviousAudio

Economy Class
more than 3 months ago

They lost my luggage and didn't take responsibility. After 3 months of delaying on their part, and 4-5 inquiries by me after formal complaint, they suddenly claimed this was Tarom Airlines responsibility,as they flew the last leg under Air Serbia. I had made a formal complaint via Tarom, who forwarded it to the responsible party-Air Serbia. Some person at Air Serbia is now lying and saying, after 3 months of correspondence and dealy, that they do not care to do anything and that I should start from square one and contact Tarom- again.

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Air Serbia

Air Serbia

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

3

Meals and Beverages

2