Air Arabia review by Amir Amiri

I traveled from Iran to Greece with this company, and unfortunately, when I checked in, I noticed that my grandmother's valuable and memento suitcase, despite its high-quality material, was terribly broken and completely destroyed. My personal belongings must have spilled out. This was very strange! I immediately went to the damaged luggage section, and after 2.5 hours, a lady came, filled out a form, handed it in, and gave me a tracking number. She said that this was the only airline that had no office or staff at the main airport in Athens. It was very shocking that more than 20 passengers were in a similar situation to me. Even after filling out the necessary forms, they said that you had to email the forms to the company, but they did not have an email address. The estimated price of my luggage was 700 euros. That night, I immediately found several email addresses from the company on the Internet and sent several emails, but after 2 months, they have not responded to the 16 emails I sent to all 4 of their email addresses, nor have they even apologized or paid compensation. I also called the main company in Sharjah and they kept me on the line for hours and then hung up. An aviation company that has no specific personnel, no trained and responsible managers, and no specific offices in Europe. Exactly like the fake and fraudulent companies.