Passenger Review

Philippine Airlines review by Queenie Talag

9 / 10

10 September, 2025 by Queenie Talag

Business Class
2 to 3 months ago

I recently flew on Philippine Airlines Business Class to Australia and had an overall excellent experience. The seat comfort, cabin space, and in-flight entertainment were top-notch, while customer service and the check-in process were smooth and efficient, truly reflecting the warmth of Filipino hospitality. There are still a few areas that could be improved. Baggage handling can be made more seamless, and while the meals were good, I believe the food offering could be elevated further to match the premium cabin experience. It would also be nice to see a dedicated kids’ meal option available for business class passengers traveling with children. Overall, I enjoyed the flight and look forward to seeing PAL continue enhancing their J-class service.

0

Comments

No comments yet, be the first to write one.

Philippine Airlines

Philippine Airlines

Overall Value for Money

5

Seat and Cabin Space

5

Customer Service

5

In Flight Entertainment

5

Baggage Handling

4

Check-in Process

5

Meals and Beverages

4