Philippine Airlines review by Kimberly Ann Dela Cruz

I recently flew with Philippine Airlines on the routes MNL–HAN–MNL and MNL–TPE–MNL, and the overall experience was excellent. The check-in process was smooth and efficient, with staff who were both polite and accommodating. Onboard, the cabin crew were consistently warm, attentive, and eager to assist with genuine smiles, which made the flights comfortable and enjoyable. The in-flight service was well organized, and safety protocols were clearly and reassuringly communicated. What made the trip even more memorable was seeing how much my grandmother enjoyed the journey. The crew’s kind and thoughtful gestures made her feel comfortable and well taken care of, which meant a lot to us. Philippine Airlines truly delivered on its promise of heartfelt service, and I look forward to choosing them again for my future travels.