Air Arabia review by Fatiha jebari

had a very disappointing experience with Air Arabia . The baggage policy was applied inconsistently and unfairly. My handbag was weighed and included in my cabin allowance, leading to a £79 excess baggage charge, while other passengers were given exemptions or leniency. On my outbound flight from London, this rule wasn’t enforced, which shows how inconsistently the policy is applied. Watching staff treat passengers differently even waiving weight for some but not others was frustrating and unfair. This left me stressed, anxious, and feeling disrespected as a customer. Transparency and fairness are badly lacking. I will think twice before flying with Air Arabia again.