Vietnam Airlines review by Marios MICHAEL

Avoid at all costs, this outfit is pretending to be an airline, it falls very short of providing a real service overall and not impressed with their safety standards and practices. Delays are not announced, when challenged they lie and avoid the issue etc. My flight was from SGN to Phu Quoc, a short flight. The outbound flight was delayed, no announcement. When finally on board they safety was questonable. They allowed a 13 year old girl clutching a soft toy to sit at the emergency exit. I challenged this ( I been an airline pilot for 42 years). Was met with distaste and told this is ok with company policy. My return flight was delayed by initially a couple hours which meant we would have missed our connection in SGN, so I bought another ticket with a different carrier so as to make my connection. Later I checked and my original flight departe more than 5 hours late which meant I would have been stranded in SGN for at least 24 hours. Now the insurance that I bought for such situations refuses to pay up.. the insurance PVI insurance.. So stay away from Vietnam airlines.