Korean Air review by Pim Mienram

I traveled with my child on Korean Air for a 14-hour flight and it was very disappointing. I had booked aisle seats for comfort, but after an aircraft change, our seats were automatically moved to the middle in a row of four. When I asked staff for help, they showed little concern and offered no real assistance. It felt like our needs didn’t matter at all. I expected better service from an airline with Korean Air’s reputation. After this experience, I will not be flying with Korean Air again.