Batik Air review by Luke Hopkins

AVOID AT ALL COSTS. This is a scam of an airline and they should be ashamed of themselves. When booking my ticket it was unclear that there is no checked baggage allowance included. When we got to KUL and discovered this, we went to the counter for assistance and to purchase the baggage fee. I was shocked to be told they charge 48MYR per kilogram. On my 19kg bag this was going to cost 912MYR!!! That's over $215 USD — my original ticket only cost 139MYR ($33USD). The person at the desk was extremely unhelpful and was unapologetic about the clearly scam priced fees. The joke is on them though. I ended up booking another seat on the exact same flight (this time paying extra to get the checked baggage allowance), for a total price of 216MYR ($52USD). There is no justification for ripping customers off like this when I can purchase a whole new ticket with the baggage for less than 1/4 of just the fee they wanted to charge me. I know they are the only airline available on some routes, but if you can avoid them at all, do. Don't support this scam of a business.