Jetstar review by Jodie

POOR CUSTOMER SERVICE. We originally booked to fly to Phuket from Business via Sydney in Business class (between states was only upfront seats but sydney to phuket was in business class) got to the airport, flight was cancelled. After 4 hrs we rebooked our holiday for 2 days later and was promised our seats would stay the same. After flying from Brisbane to Melbourne, waiting 5 hrs, going thru business class check in and boarding, we got into the plane and was told it wasnt happening that way, heres your economy seats (that you paid $500 extra to sit in) sorry about that cherrio. I WILL NEVER FLY WITH JETSTAR AGAIN. Your shocking service, lying staff members and crappy compromises will just not do anymore!