Passenger Review

Fiji Airways review by Tracy 2015-12-16

2 / 10

15 December, 2015 by ar

Business Class

Many say how bad this little airline is. Well I believe that I lived in Nadi Fiji and used the Fijian carrier for many years. I have now being using the Kiwi carrier air new zealand for my travel. The amount of times Air Pacific or now Fiji airways has upset my travels is unbelievable. I feel a shamed our national carrier has being branded a ruthless airline for it's service and maintaining there fleet. My last trip with them was on FJ921 to SYD/YSSY on a B738 DQ-FJF we Nadi late due to the aircraft not turning up and they flew one from NZAA to get us. inside the plane was untidy not cleaned by service staff the toilets were not fully cleaned or refreshed. During the flight I qued to go to the toilet we used one toilet at the back and some were allowed to use the business class toilet. The flight attendants were really un helpful forget using the call button they ignore it the fiji airways ground staff were un helpful after losing my luggage.I have had enough of this Fijian carrier and there excuses they use towards passengers they do not give a dam about you. Nothing has changed over the years for there service. Sorry my business with Air Pacific is finished

2

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Fiji Airways

Fiji Airways

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline