Passenger Review

Volaris review by Arlet 2016-09-14

9 / 10

13 September, 2016 by ar

Economy Class

This review is for the customer service only, I have yet to fly with volaris, but honestly I feel like it's going to be great! The person who helped me today' (a few days) before my flight has very attentive, answered all my questions in a short simple- yet very informed way, his name is Alejandro by the way!!! Volaris he is definitely a person who you need part of your team. He represents you guys really well! Others who I spoke to before didn't know exactly what I was talking about and proceeded to give me false and cut-off-short information. Smh. I was finally lucky to speak to Alejandro and I'm so glad he was the one to answer my call! Seriously, poor guy I asked him EVERY QUESTION that others didn't answer properly; and if he wasn't sure he would put me on hold and go verify. He's awesome! I hope to speak to him again in the future if I ever book a flight with volaris again and have further questions! AWESOME WORK ETHIC ALEJANDRO!

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Volaris

Volaris

Overall Value for Money

5

Seat and Cabin Space

4

Customer Service

5

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline