American Airlines review by Jamie 2016-03-27

Im not surprised to see such low ratings for American. I paid for first class upgrade at check in for a flight March 26th. but should have saved my money. Service waa the slowest I've ever experienced in coach or 1st class. Took 45 minutes to get a drink and nuts, and i was in the 2nd row. Now today i go to check my bag and my seat has been relocated from row 7 to the back of the plane. Best they can do now is an exit row. Called American to complain and nothing they can do. I fly often, and fly Alaska, Delta, and American. I'll avoid American in the future. Alaska's service and attitude of their employees blows American away, every day, every flight.