Passenger Review

American Airlines review by Rocky 2015-11-26

2 / 10

25 November, 2015 by ar

Economy Class

I have used your airline from JFK to SEA on the date of 16 of nov. At first my flight was from 555pm, then it was delayed to 715pm, and another delayed at 8.15pm. As the flight was on the runway ready to take off. We then been advised that the plane was not allowed to fly for the night. It was vital for me to fly that day as I am on holidays and i require to go to Seattle before I fly back to Australia. I also needed to catch up with my German friend before he goes back home to Germany. Instead I had to fly out the next day missing a valuable time with friend and my time in Seattle was very limited as I had to fly back home to Australia. I am very disappointed with American Airlines. I will never use your service again and i will not recommend family and friend to this airline.

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American Airlines

American Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline