Passenger Review

Volaris review by Steven

2 / 10

03 November, 2019 by Steven Rothermel

Economy Class

They refused to let me board and gave zero reason why. It was clearly discriminatory as I am from USA. They told me I needed to go to customer service to get a new flight and customer service said it would cost me $300 and that the next flight wasn't until tomorrow. I said that is unacceptable and they laughed at my face and walked away. This is after they had already changed my flight on me giving me a 10 hour layover in las Vegas which is unacceptable as well. Refused to give me any other option with my "new flight". How this company is in business baffles my mind. I've flown 20 airlines to over 60 countries and this company is by far the most disrespectful I've ever witnessed.

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Volaris

Volaris

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline