Passenger Review

Air India review by Parth 2017-08-03

4 / 10

15 August, 2017 by ar

Economy Class

Never travel through Air India. They are super rude to everyone. I was traveling Boston to New York in JetBlue and then AirIndia but at the New York airport at the AirIndia service counter when I was checking in my bags they told me to give them 200$ because I have more than enough weight in bags. I told them then why the Logan Airport let through it and they replied "I don't know but if you wanna get your bags through this you need to pay 200$". I am so pissed right now. NEVER EVER gonna travel in AirIndia. Planes are really old and staff isn't good either. My overall experience was really really bad.

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Air India

Air India

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline