Passenger Review
Virgin Australia review by Christa 2016-10-05
6 / 10
04 October, 2016 by ar
From the minute we walked into ZQN airport to the minute we left SYD airport everything Virgin provided us with was flawless. We were traveling from ZQN to SYD so it was only a 3hr journey but just for the sake of luxury I decided to book a business class fare for my husband, my two kids and I. When we walked into ZQN airport, Virgin ground staff immediately assisted us with our baggage and took it right up to priority check-in. Check-in was easy and we were escorted straight to the Air NZ Koru Lounge. The lounge wasn't spectacular but it had a good selection of food, drinks and places to sit etc. There was a boarding call made by the lounge staff and we walked right to the gate and into the plane where we were greeted with a luxurious leather seat, an amenity kit, a pillow and blanket and a Samsung tablet with some headphones. The seat reclined to 7 inches, so whilst it wasn't a flat bed, it was great for a 3hr flight! With a drink in hand, we stretched out our legs and began watching movies. About 45 mins into the flight, we were given a menu of food. I chose the duck leg, with tomato relish and patato puree. What can I say other than IT WAS DELICIOUS.......BEST PLANE FOOD! Overa
6
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Virgin Australia
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
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Check-in Process
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Meals and Beverages
Recommend Airline