Our checked in bag was completely drenched with water that smelled like fish (there was leakage of contents of some other passenger's bag). We are vegetarians. We have had to dispose the bag and most of its contents since the stench just would not go. The customer care representative of the airline cannot care less. They bluntly refuse to assume any responsibility, they are only interested in the money they made out of flying us. Very disappointing.
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IndiGo
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
1
In Flight Entertainment
2
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline