Passenger Review

WestJet review by colleen 2016-08-30

3 / 10

29 August, 2016 by ar

Premium Economy

I decided to upgrade to premium economy the only upgrade available no first class. Only a large cushion belted in with cup holder between you and the other passenger, Not better comfort. As it was a night flight and there was no one in the other seat I pushed the cushion over and belted it to the aisle seat instead to have a little more room. Immediately a steward scolded me and said that was not allowed to move the cushion even temporarily and I was not to lay down on the seats. I should have stuck with economy as I noticed a couple people had no one beside them ( an no cushion to restrict their movement) and had ample room to stretch out over the 3 seats. The food was terrible and I rarely saw a steward for any kind of service. Cold due to air conditioning and No blanket. I'll go with another airline next time, one that cares about the customers and less rude.

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WestJet

WestJet

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline