Because a close family member has been hospitalized we didn't fly, i can understand they don't refund the flight's price, OK, but they also don't refund the 24 euros for seats assigment nor the 70 euros for the the bagage and WORST until today they didn't REFUND THE FULL TAXES PAID... i'll probably need to go trough the local Airport autorithies to get them refunded... BEWARE !!
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Volotea
Overall Value for Money
1
Seat and Cabin Space
n/a
Customer Service
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In Flight Entertainment
n/a
Baggage Handling
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Check-in Process
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Meals and Beverages
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