Was traveling Syd to Fra. Two flights and both got delayed. There was no announcement made by the pilot even tho we were all waiting in the plane for over an hour. Staff is pretty rude with passengers and wouldn't smile. Food quality could be mich better too.
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Air China
Overall Value for Money
3
Seat and Cabin Space
2
Customer Service
2
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline