Every flight for our recent Thailand trip was delayed. Return flight cancelled and re-routed via Syd instead of Melbourne. Bangkok to Mel took 24 hours ! Luggage didn't leave KL til after we arrived home. No apologies. No care limited customer service. Very poor...
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Malaysia Airlines
Overall Value for Money
3
Seat and Cabin Space
3
Customer Service
3
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline