Passenger Review

Condor Flugdienst review by Olga 2016-07-26

4 / 10

25 July, 2016 by ar

Premium Economy

Terrible! Plain terrible! I had a connecting flight from Toronto to Prague through Frankfurt. The flight was delayed and eventually I missed my connection flight to Prague. There were 7 of us that did not make it. We had to go back to Terminal 1 from Terminal 2 to get transferred to another flight by Lufthansa. Although we did get the new boarding passes, no apologies were voiced and no compensation whatsoever was offered. I had to go through security x-ray scanning three times! Very unprofessional and total lack of customer service! Never again!

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Condor Flugdienst

Condor Flugdienst

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

3

In Flight Entertainment

2

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline