WestJet review by Rey 2013-12-23

We were supposed to fly YYZ to LGA on Dec 22, 2013 (WS 2010). We checked flight status before we left home - "on time". When we got to the gate, it said delayed byt 45 min. Fine, it happens... Then they said it's now cancelled. Called their 800 # and re-booked us on the 8:30pm flight - not too bad. We had to go down to arrivals to wait 40 minutes to retrieve the luggage we checked in. We went back up to departure, went through immigration and security again but when we got to the gate for the 8:30pm flight, it said cancelled again. Fed up, we asked for a refund so we can try another airline. Air Canada and American were flying to LGA. But WestJet would only offer "credit" for future bookings. WTF! Stay away from this airline.