I booked my flight from Mumbai to Melbourne having 2 hours holt in kaulalampur. Flight booked from 11.25 pm india time 12/5/2017 to 19:30 pm 13/5/2017 arrival to melbourne .this flight MH0195 got cancelled ! Issue is there is no notification sent to best contact person phone number what so ever. My wife was listed as the passenger having my phone number as best contact phone number. She had to wait for 6 hours at the airport to be able to get a proper reply of what's going to happen next ! This is ridiculous ! She has travelled to Mumbai airport through domestic at 9 am on 12/5/3017. She waited more than 12 hours at the airport for her international flight which was sheduled at 11.30 pm . Which I understand is not the fault of the airline. But when internernational flight got cancelled for mechanical repairs ! There is no update or next step advised to passengers for 6 to 7 long hours ! Called airline and they have no idea of what to advise in this circumstances. They said accomodation can only be provided if in KL. But for some one stuck in Mumbai there is no airline contact ph or accomodation available !
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