Passenger Review

American Airlines review by Zahra 2017-06-20

3 / 10

19 June, 2017 by ar

Economy Class

Had a connection flight from chicago to nashville, it was horrible. That gate of my flight kept changing every 6 minuts in the last hour , then it got delayed for about an hour, then the flight got cancelled. They rebooked me a ticket for the next day in the evening thats 24 hours from my original flight, i asked for a room in a hotel to rest because i was coming from a 16 hour flights they said there were no rooms available , so i had to rent a hotel room. The next evening when i got to the airport same thing started to happen, the gate kept chaning and the flight go delayed another hour .... just unacceptable!!!!!!!

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American Airlines

American Airlines

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline