Passenger Review
Swiss International Air Lines review by Urs 2017-04-14
4 / 10
13 April, 2017 by ar
I was recently kicked out of flight with Swiss from Sao Paulo to Zurich in a very rude manner. Already seated 2 crew member start hassling me at an insane level. Other guest on the Flight (Business Class) couldn't believe what was going on. No success getting any kind of justification or compensation for that. The Crew and later Customer Support Switzerland didn't respond anyhow and meaningful. For sure NEVER EVER I'll buy services from this company at all. Futter more I'll that I'll never ever get in touch with any employee from this company (Lufthansa included as they are owner of this company). I'm now in the process to get them into court in order to sack them as hard as possible. Hopefully I'll do this with great success. After the recent UA desaster it is very clear to me this behavior not being an isolated case I do not have any mercy getting them nailed down. In the near future I'll fly again. I can grant me being super careful not getting pissed off again by numbs. Swiss? Spoil them, overall rating is just insanely bad. Please think twice getting any service from them.
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Swiss International Air Lines
Overall Value for Money
n/a
Seat and Cabin Space
n/a
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline