Passenger Review

Condor Flugdienst review by Patricia

2 / 10

22 October, 2017 by

Economy Class

We had a nightmare experience with this airline. Our reservations were mismanaged, the flights were delayed by 18 and 10 hours, the customer service was poor and rude, we were given false information by customer service (which had to be over the phone) ending in the inability to fly with them and losing the cost ($795) of our reservation with them. We had to make other reservations with other airlines at the cost of an extra $1,600 while missing other connections and activities that were pre-planned. I sent in 2 complaints to their complaint department over 3 months and NEVER heard a word back from them.

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Condor Flugdienst

Condor Flugdienst

Overall Value for Money

1

Seat and Cabin Space

n/a

Customer Service

n/a

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline