Passenger Review

Austrian Airlines review by walter 2017-04-15

5 / 10

14 April, 2017 by ar

Economy Class

I flew several times in 2016 from Innsbruck to Berlin, with stopover in Frankfurt, and the stretch INN-FRA was provided by Austrian. They always use a very very small propeller plane with tiny space inside and despite my hand luggage size was always approved on check in, they carried it always in the luggage van, not in the cabin, and you have to recover if afterwards on the plane foothills on landing; when it rains ( and it happens quite often) and you have to wait a couple of minutes on the airstrip, is not pleasant. On board service and staff competence from poor to average

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Austrian Airlines

Austrian Airlines

Overall Value for Money

n/a

Seat and Cabin Space

2

Customer Service

2

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline