Lufthansa review by Richard 2017-04-14

I recently flew from the UK to atlanta via Germany and back. I was travelling as part of a group and so decided to book a seat to be close to friends. I was surprised that on a flight that cost nearly £1000, I would have to pay to choose my seat but I decided it would be worth paying £20 each way per person for myself and a companion to ensure that we sat together. (£80 in total) the first issue I had was that the seats we were given on the flight from Frankfurt to Atlanta and the return leg were not the ones I had booked. We ended up on the very rear row of seats but we were at least sat together. On both flights (10 hours) we were served vegetarian food because apparently Lufthansa only offer chicken to those toward those he front of those hehe plane. To make matters worse, I was later offered a hot dog for lunch, because they had run out of pizza. The hot dog was still completelt frozen. I didn't make a fuss, I thought that I would get a refund for the seats and that would be the end of it. The flight itself was comfortable and smooth so I wasn't too unhappy until I spoke with Lufthansa customer services. They told me that the seat booking fee is non refundable and that bookin