Emirates review by Amanda 2016-09-07

Horrible customer service all over I was traveling with a 3 Month old infant, 6 year old, and 9 year old. I sent in a request by email for them to change the seat for all the seats to be next to each other. 1. At the check in in Egypt the agent was very very rude, would not help, and on purpose had one of my daughters seat by herself in the back of the plane.... HOW IS THAT EVEN POSSIBLE! I transit in Dubai, and spoke with a supervisor to help as again they had my flight that was for 19 Hours away from my daughters. He was very rude and laughed me off, and walked away without helping. The agents inside the plane are very very rude, as i ask to help warming the bottle for my 3 month old infant, or to keep the formula inside the fridge. They would speak very rudely to me, as they don't care. Never ever flying with Emirates AGAIN