Flew business Washington Dulles to LAX. No inseat entertainment. Must use own ipad/phone/etc to hook up to the inflight wifi, however, must have done download of the United app before boarding. Never told this. Couldnt believe there was no inflight entertainment at the seat despite business class, or told us ahead of time to download the app. Even with this the system had no music.
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United Airlines
Overall Value for Money
3
Seat and Cabin Space
2
Customer Service
4
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
4
Recommend Airline