Passenger Review

easyJet review by John

2 / 10

30 October, 2017 by

Economy Class

Is there a worse airline in terms of customer service? Flight cancelled at very short notice, no help whatsoever then ignored by head office until posting negatively on facebook. They refuse to provide any information on the reasons for the cancellation and generally treat me with an attitude bordering on contempt. I've flown regularly with them since Stelios set it up all those years ago but my recent experience at Newcastle and subsequent treatment ensures I will never use them again. They're good when it all goes to plan but when a problem occurs you really see what kind of company this is. I'll sum it up by saying that easyJet is succeeding in making Ryannair look good!

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easyJet

easyJet

Overall Value for Money

n/a

Seat and Cabin Space

n/a

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline