Passenger Review
American Airlines review by Jeffeory 2015-08-22
2 / 10
21 August, 2015 by ar
We booked a flight to from Atlanta to Las Vegas back in June and selected our seats through Expedia for all flights. When I tried to do online Check in the morning of the flight (August 19th), we were forced to reaffirm our seats because our original seats had been released. We had to pay an additional 77+ for the only available remaining seats. This was unacceptable. The connecting flight to in DallasFort Worth wasn't terrible but the the partition separating first class and economy rattled loudly throughout the entire flight and the flight attendant was not very attentive when she saw passengers trying to stop it since she made no effort. To top this off, the plane was not well maintained on the flight from Dallas to Las Vegas (#1482). We had to remove hair from our seats & were placed on an exit row 20A/20B. I could see the seat frame and padding on the seat in front of us. Then we had to wait 1.5 hrs at the airport in Vegas because they only put one of our bags on our flight. This was the worst experience I have ever had. Next time we will pay the difference and fly Delta. Not the way we envisioned starting our 22nd anniversary celebration.
2
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American Airlines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline