Passenger Review

Fiji Airways review by Lori 2015-05-05

6 / 10

04 May, 2015 by ar

Economy Class

We just flew our first FA flight from LAX to Nadi, Fiji April 21, 2015. The staff at Fiji Airlines was so welcoming and helpful. They assisted us once we figured out our carry ons were too large in finding the cheapest way to go by wrapping our two carry ons together. Worked great and only one fee. They were helpful during the flight as well. On May 4, we arrived at Nadi Airport to fly back to LAX after an awesome dive trip to Solomon's (also FA flight) and two day stay over in Nadi. We were checking in and my husband started feeling faint. This quickly morphed into violent vomiting, profuse sweating and then he passed out. This went on for 30 mins until the ambulance FA staff called arrived. The FA staff were so caring. They (5) helped lay him on his side and brought ice and towels and even a fan. Even cleaned up after him constantly. They were extremely calm and comforting (I was terrified) and told me that they would put us on another flight free as soon as he was well enough to travel. John, a FA manager, also made arrangements at a nice hotel for us when he was released and locked up three of our bags including dive gear in his office until we were able to fly home.

6

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Fiji Airways

Fiji Airways

Overall Value for Money

4

Seat and Cabin Space

4

Customer Service

5

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline