South African Airways (SAA) review by JOANNA 2017-03-10

We haven't yet taken off and im already hating my experience with these airline! Im travelling business and the seat im in is broken, usb port doesnt work (it is mechanically broken). When i reported it, ive been told that the system is down and that's not the fault of the chair! I actually had to show them that the port if faulty. They came round with the paper (im in a row 5) and by the tine they got to me they did not have any other papers than Daily Express or something alike. When i called for assisstance i was very rudly dismissed! Not worth flying with them- i cant even imagine how bad the economy has to be! Terrible! Waste of money!!!!!!