Passenger Review

Qantas review by Peter 2015-09-08

4 / 10

07 September, 2015 by ar

Economy Class

The days of enjoyable travel experiences are long gone with Qantas. I had not flown Qantas for about 10 years and thought that I would try on the Pacific route to L.A. Let's start with the seat. It was comfortable however the seat pitch meant that when the passenger in front of you reclined, you had their headrest in your face. You too would have to recline, which may not always be possible when you have a tall person sitting behind you. Next the bespoke Bickfords welcome drink after take-off. Who wants cordial? What are we 5 years old? There is no bar/beverage service where you can order what you want, except when dinner is served. This is obviously a cost saver for the airline. For dinner, I had the yellow curry barramundi with jasmine rice and the best way to describe it would be to say that this was a tray of slop. The breakfast service was equally as bad with the powdered scrambled eggs not mixed properly and the same can be said for the hash browns. The so-called 'No more trays' means the airline saves on fuel costs by reducing the plane with the weight of the trays. This is great for the airline, but messy for the passengers. Sorry Qantas, I'm going back to United....

4

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Qantas

Qantas

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

4

In Flight Entertainment

5

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline