Japan Airlines review by Leilanie 2016-04-02

We feel all the relief and favor when we approached JAL Team from Osaka, Kansai Airport to Itami Airport and Tokyo Haneda Airport. We made a mistake on our connecting flight. My friend Sheryl Collanto and I went to Osaka Kansai Airport instead of Itami for a connecting flight bound to Haneda airport. From 8:30am flight, we reached Kansai airport around 7am am. From there we need to rush going to Itami airport. When we reached Itami, it's already 8:25 am and we lost the chance to board our flight. Japan Airline crew helped us board for the next schedule by 9:30am because our next flight is 11:30am. We need to be at Haneda Airport at least 1 hour before our flight. JAL crew assisted us and even carry my luggages until the boarding gate for our flight from Tokyo to Singapore. Japan Airline crew members are all very welcoming and so very helpful. They got superb service. They are highly recommendable. We experience a very efficient team. As for our flight experience, I can say it is smooth and perfect landing.