Passenger Review

Jetstar review by Jennifer

6 / 10

29 December, 2018 by

Economy Class

1. I dont know from the list that I am reviewing Jetstar Australia since it doesn't say this beside it in the list. It does list the other countries. 2. I find it difficult to find the check in site as when you google check in on line it gives you the details on how you can not the actual place to do it. 3. On my flight package starter I booked this over the phone with Jetstar I didn't know I had $15 credit therefore didn't purchase before hand therefore did not get the meal I wanted sold out. 4. I was offered a seat next to the exit which had slightly more leg room which I thought was good but I wasn't told that the seat didn't recline. If I had know I wouldn't have taken it. 5. I have checked in on line twice now but still have to line up if I have baggage. Doesn't seem to be any point in checking in for passengers like myself with luggage just very frustrating in trying to find the site and then realize there is no point anyway. This is the site I get when I google instead of the actual check in site . Click on the first option and you get another site? https://www.jetstar.com/au/en/help/tags/checking-in

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Jetstar

Jetstar

Overall Value for Money

4

Seat and Cabin Space

2

Customer Service

4

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline