Passenger Review

Thai Airways International review by Roelof 2015-03-29

7 / 10

28 March, 2015 by ar

Economy Class

Flying Thai regularly KL-BKK, BKK-FRA, and BKK to PERTH. Never worse than 6/10, mostly 7-8/10, sometimes 10/10. Dreamliner service to Perth is fantastic, hope it will get reinstated soon. Business class is always very good. Economy class service is good on the newer aircraft, 777, 787 and the new A330. The old A330 is being retired, thankfully. I find the quality of the food better than most carriers, with an emphasis on light, fresh and healthy. Cabin staff are usually very professional and courteous, and like most Thais, are able to keep their composure under any circumstances. Punctuality is still not up to SIA standard, but improving all the time. Suvarnaphum, when you know how to manoeuvre, is actually a great airport, rivaling Changi. Nice extras for Star Gold level. And on price Thai Airways is highly competitive No experience in the once every few years tourist department, but for regular business travel, Thai Airways in my view is the best on the Europe, South East Asia and Oz-NZ sectors

7

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Thai Airways

Thai Airways

Overall Value for Money

5

Seat and Cabin Space

4

Customer Service

5

In Flight Entertainment

5

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

5

Recommend Airline