Austrian Airlines review by Pillai 2017-01-09

Appalled at the service I received on a flight from Shanghai to London. The cabin crew were extremely unpleasant, unhelpful & arrogant. The food was bland and looked unappetising to say the least. The selection of movies to watch were good however pointless since the sound quality was extremely poor. I have flown business class with Austrian Airlines previously and they were fantastic however my experience flying economy proves that the level of class you fly obviously determines the service you receive. I most certainly would not recommend this airline to anyone!!