Passenger Review

Air China review by Tracey 2017-07-14

8 / 10

13 July, 2017 by ar

Economy Class

I flew Air China from Sydney to Paris via Beijing on 17 June 2017 and back to Sydney via shanghai on 7 July 2017. Over all I had a great experience. My ticket cost $1300 return in peak season so I wasn't expecting the world, plus I read such bad reviews that I was honestly prepared for the flight from hell. The opposite was true. Great flight, no turbulance at all on either flight, food was decent, movies were fine (not too many western movies but I like foreign movies so that was ok) and the crew were nice enough. They are not as smiley and bubbly as some other airlines but they are polite and professional and got me to Europe safely which is all I care about. The only annoying part of the journey with Air China is you cannot check your luggage straight through to Sydney via shanghai. You have to collect your baggage at shanghai and check them in again before the next flight. That was the only inconvenience but again, still not the end of the world. I would definitely fly Air China again - I loved the 14 hour tour of the Great Wall, Tiananmen Square and forbidden city during our stop over. Don't let the bad reviews stop you flying Air China. People are way too fussy!

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Air China

Air China

Overall Value for Money

5

Seat and Cabin Space

5

Customer Service

3

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline