Passenger Review
American Airlines review by Delores 2017-04-02
4 / 10
01 April, 2017 by ar
Economy Class
American Airlines is terrible! Don't book with them no matter how cheap,the fare is. They cancel and delay flights on a whim. We had a family trip scheduled to Hawaii from Cleveland. They denied us our first class seats with no refund, they cancelled flights 2 hours before they were to take off, it was a nightmare. And they have absolutely no remorse, and they offer zero compensation! Fly Delta, it costs a little more, but it is worth it.
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American Airlines
Overall Value for Money
1
Seat and Cabin Space
3
Customer Service
3
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline