Passenger Review

KLM review by Ken

2 / 10

03 March, 2020 by Ken Rauch

Economy Class

We booked tickets in January for a March 20 trip. Our cruise was cancelled due to the corona virus and we tried to change our tickets. Due to KLM's clumsy online forms, we inadvertently cancelled the tickets. When we spoke to KLM customer service, they REFUSED to reinstate or change the ticket, basically stealing almost $1,000 in ticket price. These guys are THIEVES. DON’T EVER BOOK A FLIGHT ON KLM!!!

0

Comments

No comments yet, be the first to write one.

KLM

KLM

Overall Value for Money

1

Seat and Cabin Space

n/a

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline