The only value China Eastern provides is their cheap price. Other than that, I would not fly this airline for international. Maybe a short domestic flight is okay but not long oversea trip. The food quality can be improved (expect Panda Express quality). The staff service was okay but rather incompetent compared to other competitions. I experienced anything from flight attendant missed serving our row to someone sitting next to me peeling and eating dried shrimp, shelves fly all over from the table down to the seat down to the floor. At first, I tried to let it pass but the smell become unbearable (imagine dried shrimp in an enclosed airplane for 12 hours). Complained to attendant but it wasn't properly handled. Overall, a rather bizarre experience. In short, China Eastern is the definition of budget flight. Just like what one would expect from a budget hotel, this is that of airline.
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China Eastern
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
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Meals and Beverages
Recommend Airline