Malindo Air review by Amit 2016-12-01

I was travelling to Perth, Australia with Malindo Air. This was my first time when I used this Airline. We were boarded on the aircraft on time but it took 3 hours to took off. Earlier we were told that there is some small technical issue and it will get sorted out in 15-20 minutes and then it was said it would take another 30 mins and then 1 hour and then another 1 hour. There were patient inside, they have to take pills after dinner, but the staff was not ready to offer them dinner. They said they can offer the dinner only after the take off. Yesterday, wrong air ticket was issued to my parents who don't know much about the Airline timings. The Airline Staff who sits at an office in New Delhi, earlier charged INR 40,000 to REISSUE the ticket is asking for another 30,000 for reissuing the ticket. So, total I will be paying more than INR 1,70,000 for three tickets to Perth, which would have cost us 1,50,000 in Singapore Air. Its one of the rubbish airlines I have ever seen in my life. It's not the case of low cost but ethics. If Airline staff is doing things like that, just think what agents can do.