Long trip, Heathrow to Melbourne,started poor as Qatar staff could not tell me what gate the flight would go from, one assured me the plane hadn't even , landed,at 40 minutes before take off. Cabin staff announcements were in a low accented voice, most of them unable to understand Night lights didn't work (whole cabin) Parts of entertainment system didn't work Seating very cramped . At Hamad,again no announcement on departure gate opening No info on meal times
4
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Qatar Airways
Overall Value for Money
3
Seat and Cabin Space
2
Customer Service
3
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline