Passenger Review

Qantas review by Anthony 2016-04-27

6 / 10

26 April, 2016 by ar

Economy Class

I flew from Johannesburg to Sydney on 21 April 2016. I use Qantas often on other routes and am generally very happy with them. On this route, because they have a monopoly service, they are still flying with an old 747 which had tape holding parts together, broken seats and the oldest in flight entertainment system I have see in 10 years. It is really unacceptable - the service and flight itself was excellent, but they cannot continue to use such outdated aircraft just because they can get away with it.

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Qantas

Qantas

Overall Value for Money

3

Seat and Cabin Space

1

Customer Service

5

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline