Passenger Review

Fiji Airways review by Rafal 2016-07-11

5 / 10

10 July, 2016 by ar

Economy Class

BUMPED by Fiji Airways 20% Overbooking Policy Flying Fiji Air? Get ready to be involuntarily bumped! The seat you paid for may not be available. Fiji Air overbooks their flights by 20% as a standard practice! Customer Service verified this when I complained about my 24 hour delay! 26 of us were bumped that night. 30 were bumped the prior night. The night we took off they were asking for volunteers, again! The hotel staff where they put you up shared with us that this happens 2-3 times a week with Fiji Air! No other airline operates this way. We didn't take accept their laughable compensation to maintain freedom of speech. Have option other than Fiji Air? TAKE IT!

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Fiji Airways

Fiji Airways

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

2

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline